Customer Support Test
The Customer Support test is the best skills assessment for recruiting teams to assess a candidate's ability to maintain the quality of all the manufactured products. The Customer Support Assessment helps you identify your next best hire.
About HireQuotient’s Customer Support Test
What do Customer Support professionals Do? Customer Support is a professional who is responsible for handling questions, comments and complaints regarding a particular business. They also assist customers in making cost effective and correct use of a product. The Customer Support test assesses a candidate's ability to respond to clients queries in an accurate way. This Customer Support test also assesses candidate’s ability to Identify customer needs and helping customers use specific features
Skills & Topics Covered
Persuasive Speaking Skills
Empathy
Adaptability
Ability to Use Positive Language
Clear Communication Skills
Self-Control
Taking Responsibility
Patience
Roles You Can Hire
- Customer Support
With HireQuotient
Client & Candidates Experience
Customers Experience
HireQuotient has shown great flexibility in customizing solutions that fit our specific needs. I value their customer-centricity and the team's commitment to ensure that their solution has maximum impact on our recruiting processes.
Amber Grewal
Managing Director & Partner, Chief Recruiting/Talent Officer,
The Boston Consulting Group
Candidate Experience
For one of our clients, out of 523 candidates assessed 518 candidates had a great experience while giving the HireQuotinet test The collective reviews:
- Clean and streamlined test
- No errors
- Less time consuming questions
Testimonial
“HireQuotient has shown great flexibility in customizing solutions that fit our specific needs. I value their customer-centricity and the team's commitment to ensure that their solution has maximum impact on our recruiting processes.”
Amber Grewal
Managing Director & Partner, Chief Recruiting/Talent Officer, The Boston Consulting Group