Tech Support Test
The Tech Support Test is a tailor-made evaluation for recruiters and hiring managers. It gauges candidates' technical prowess, problem-solving abilities, and customer service skills, ensuring the perfect fit for your technical support team.
About HireQuotient’s Tech Support Test
The Tech Support Test is a specialized assessment designed to evaluate an individual's proficiency in technical problem-solving, communication, and customer service skills. This test assesses an individual's ability to troubleshoot technical issues, provide effective solutions, and deliver exceptional customer support. It helps employers identify candidates who possess the right skill set to excel in technical support roles and contribute to enhancing customer satisfaction.
Skills & Topics Covered
Technical Troubleshooting
Customer Service
Problem Solving
Hardware and Software Knowledge
Remote Assistance
Adaptability
Documentation
Roles You Can Hire
- Technical Support Specialist
- Help Desk Analyst
- IT Support Technician
- Customer Support Representative
- Service Desk Coordinator
With HireQuotient
Client & Candidates Experience
Customers Experience
HireQuotient has shown great flexibility in customizing solutions that fit our specific needs. I value their customer-centricity and the team's commitment to ensure that their solution has maximum impact on our recruiting processes.
Amber Grewal
Managing Director & Partner, Chief Recruiting/Talent Officer,
The Boston Consulting Group
Candidate Experience
For one of our clients, out of 523 candidates assessed 518 candidates had a great experience while giving the HireQuotinet test The collective reviews:
- Clean and streamlined test
- No errors
- Less time consuming questions
Testimonial
“HireQuotient has shown great flexibility in customizing solutions that fit our specific needs. I value their customer-centricity and the team's commitment to ensure that their solution has maximum impact on our recruiting processes.”
Amber Grewal
Managing Director & Partner, Chief Recruiting/Talent Officer, The Boston Consulting Group
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