Top 50 CRM software: Explore maximum options before picking
Published on July 5th, 2023
When searching for the right CRM software, there are several key factors to consider. With the abundance of options available in the market, it's important to understand what to look for in order to make an informed decision.
Essential criteria to consider when evaluating CRM software options
- Features and Functionality: Look for a CRM software that offers a comprehensive set of features aligned with your business needs. Consider essential features such as contact management, lead tracking, sales automation, customer support, reporting and analytics, and integration capabilities with other tools.
- Scalability: Ensure that the CRM software can accommodate the growth of your business. It should be able to handle increasing data volumes, user accounts, and customer interactions without compromising performance.
- Customization: Every business has unique requirements, so choose a CRM software that allows customization to match your specific workflows and processes. Look for flexible customization options that enable you to tailor the software to your specific business needs. Some companies may also opt for software nearshoring to Eastern Europe or other global tech hubs in order to develop some custom CRM features or plugins.
- User Interface and Ease of Use: A user-friendly interface is crucial for user adoption and productivity. The CRM software should have an intuitive design, easy navigation, and a clean layout that allows users to quickly access and update information.
- Integration Capabilities: Consider the CRM software's ability to integrate with other essential business tools such as email clients, marketing automation platforms, helpdesk software, and productivity tools. Integration capabilities ensure seamless data flow and collaboration across different departments.
- Mobile Access: In today's mobile-centric world, it's essential to have a CRM software that offers mobile access. Look for solutions with mobile apps or responsive web interfaces that enable users to access and update customer information on the go.
- Data Security: Protecting customer data is of utmost importance. Ensure that the CRM software provides robust security measures such as data encryption, user access controls, and regular backups to prevent unauthorized access and data loss.
- Customer Support: Evaluate the level of customer support offered by the CRM software provider. Look for providers that offer responsive support channels, such as live chat, email, or phone support, to address any issues or concerns that may arise.
- Pricing and Value: Consider the pricing structure of the CRM software and evaluate its value in relation to the features and benefits it offers. Look for transparent pricing models that align with your budget and provide a good return on investment.
- User Reviews and Reputation: Research user reviews and ratings of the CRM software to gauge the experiences of other users. Consider the reputation and credibility of the software provider in the market.
By considering these factors, you can effectively evaluate and select the most suitable CRM software from the top 50 CRM software options available, ensuring that it aligns with your business goals and requirements.
Top 50 CRM Softwares
CRM Name | Users | Industries | Market Segment | Entry Level Price | |
Salesforce Sales Cloud | Account Executive, Account Manager | Computer Software, IT and Services | 46% Mid-Market, 32% Enterprise | Starting at $18.75/user/month | |
HubSpot Sales Hub | Account Executive, Sales Development Representative | Computer Software, IT and Services | 63% Small-Business, 33% Mid-Market | 20% off (No price mentioned) | |
ClickUp | CEO, Owner | Marketing and Advertising, Computer Software | 80% Small-Business, 16% Mid-Market | $4.25 per user/month (15% off) | |
monday sales CRM | CEO, Project Manager | Marketing and Advertising, IT and Services | 81% Small-Business, 16% Mid-Market | $10.00 (No discount mentioned) | |
ActiveCampaign for Sales | Owner, CEO | Marketing and Advertising, Health, Wellness and Fitness | 94% Small-Business, 5% Mid-Market | $19.00 (No discount mentioned) | |
Close | Founder, Account Executive | Marketing and Advertising, Computer Software | 70% Small-Business, 29% Mid-Market | Starting at $99.00 (No discount mentioned) | |
SAP Sales Cloud | SAP Consultant, Consultant | IT and Services, Computer Software | 53% Enterprise, 33% Mid-Market | Get a quote (No price mentioned) | |
Nextiva | Owner, President | Hospital & Health Care, Insurance | 76% Small-Business, 22% Mid-Market | Starting at $18.95 (No discount mentioned) | |
Copper | CEO, Owner | Marketing and Advertising, IT and Services | 79% Small-Business, 17% Mid-Market | 15% off (No price mentioned) | |
Bigin by Zoho CRM | CEO, Founder & CEO | IT and Services, Marketing and Advertising | 87% Small-Business, 10% Mid-Market | $0/user/month (No discount mentioned) | |
LeadSquared Sales + Mobile CRM | Inside sales specialist | Education Management, Financial Services | 54% Mid-Market, 31% Enterprise | $15.00 (No discount mentioned) | |
Thryv | Owner, President | Construction, Consumer Services | 96% Small-Business, 3% Mid-Market | Get a quote (No price mentioned) | |
Zendesk Sunshine | No information available | Consumer Services, IT and Services | 56% Small-Business, 36% Mid-Market | Get a quote (No price mentioned) | |
Zoho CRM | Owner, CEO | IT and Services, Marketing and Advertising | 60% Small-Business, 26% Mid-Market | 50% off: $7-26/user/month | |
Less Annoying CRM | Owner, President | Insurance, Financial Services | 88% Small-Business, 8% Mid-Market | $15.00 (No discount mentioned) | |
Pipedrive | CEO, Sales Manager | IT and Services, Computer Software | 67% Small-Business, 26% Mid-Market | Starting at $14.90 (No discount mentioned) | |
Freshsales | CEO, Sales Manager | IT and Services, Computer Software | 67% Small-Business, 27% Mid-Market | Starting at $15.00 (No discount mentioned) | |
Podio | Founder, Owner | Real Estate, Information Technology and Services | 61% Small-Business, 27% Mid-Market | Free (No discount mentioned) | |
NetSuite | Controller, Accounting Manager | Computer Software, IT and Services | 55% Mid-Market, 32% Small-Business | Get a quote (No price mentioned) | |
Kylas Sales CRM | Founder, Owner | Health, Wellness and Fitness, Education Management | 57% Small-Business, 41% Mid-Market | Flat INR 12,999/month | |
Salesflare | CEO, Co-Founder | Marketing and Advertising, IT and Services | 77% Small-Business, 15% Mid-Market | Starting at $29.00 (No discount mentioned) | |
Keap | Owner, Founder | Marketing and Advertising | 88% Small-Business | $63 per Month | |
Insightly CRM | Owner, President | Marketing and Advertising | 73% Small-Business | 20% off | |
Outlook Customer Manager | No information available | No information available | 69% Small-Business | $5.00 | |
Constant Contact Advanced Automation | Owner, President | Marketing and Advertising | 82% Small-Business | Starting at $12.00 | |
Nutshell | CEO, Account Executive | Computer Software, Marketing | 78% Small-Business | Starting at $16.00 | |
edrone | No information available | Apparel & Fashion, Retail | 67% Small-Business | No information available | |
Vendasta | Owner, CEO | Marketing and Advertising | 89% Small-Business | Free trial available | |
Ontraport | CEO, Owner | Professional Training & Coaching | 92% Small-Business | Starting at $29.00 | |
Assistive | No information available | Retail, Marketing and Advertising | 60% Mid-Market | Free trial available | |
Keap | Owner, Founder | Marketing and Advertising | 88% Small-Business | $63 per Month | |
Insightly CRM | Owner, President | Marketing and Advertising | 73% Small-Business | 20% off | |
Outlook Customer Manager | No information available | No information available | 69% Small-Business | $5.00 | |
Constant Contact Advanced Automation | Owner, President | Marketing and Advertising | 82% Small-Business | Starting at $12.00 | |
Nutshell | CEO, Account Executive | Computer Software, Marketing | 78% Small-Business | Starting at $16.00 | |
edrone | No information available | Apparel & Fashion, Retail | 67% Small-Business | No information available | |
Vendasta | Owner, CEO | Marketing and Advertising | 89% Small-Business | Free trial available | |
Ontraport | CEO, Owner | Professional Training & Coaching | 92% Small-Business | Starting at $29.00 | |
Assistive | No information available | Retail, Marketing and Advertising | 60% Mid-Market | Free trial available | |
Keap | Owner, Founder | Marketing and Advertising | 88% Small-Business | $63 per Month | |
Insightly CRM | Owner, President | Marketing and Advertising | 73% Small-Business | 20% off | |
Outlook Customer Manager | No information available | No information available | 69% Small-Business | $5.00 | |
Pipeline CRM | Account Manager, President | Construction, Marketing and Advertising | 65% Small-Business | $25.00 user/month | |
SuiteDash | Owner, Founder | Marketing and Advertising, Information Technology | 97% Small-Business | $19.00 | |
SuperOffice CRM | No information available | Wholesale, Computer Software | 59% Small-Business | Starting at €45.00 | |
Streak | Engineer, Owner | Marketing and Advertising, Computer Software | 73% Small-Business | $0 /user/month | |
HoneyBook | Owner, Photographer | Photography, Events Services | 98% Small-Business | $19.00 | |
EngageBay All-in-One Suite | Founder, Marketing Manager | Marketing and Advertising, Information Technology | 88% Small-Business | $0/user/month | |
Softr | CEO, Founder | Computer Software, Information Technology | 91% Small-Business | Free | |
Membrain | CEO | Information Technology and Services | 65% Small-Business | Free |
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