Receptionist Job Description
Published on May 4th, 2024
A Receptionist's main role is to manage the front desk and perform a variety of administrative and clerical tasks. excellent communication skills, a professional appearance, and the ability to handle multiple tasks efficiently are qualities that are sought out in a receptionist.
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Receptionist Job Description
Our Receptionist is considered as the face of the company at [Company X]. Our Ideal candidate should be capable of welcoming visitors to ensure smooth office operations by maintaining a professional demeanor, excellent communication skills, and the ability to multitask and manage time effectively.. To manage this critical role, we are seeking a high-performing Receptionist who has a demonstrated history of providing exceptional customer service and handling administrative tasks efficiently. The ideal candidate must have a
Roles and responsibilities
- Greet and welcome guests as soon as they arrive at the office.
- Direct visitors to the appropriate person and office.
- Answer, screen, and forward incoming phone calls.
- Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms, and brochures).
- Provide basic and accurate information in-person and via phone/email.
- Receive, sort, and distribute daily mail/deliveries.
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).
- Order front office supplies and keep inventory of stock.
- Update calendars and schedule meetings.
- Arrange travel and accommodations, and prepare vouchers.
- Keep updated records of office expenses and costs.
- Perform other clerical receptionist duties, such as filing, photocopying, transcribing, and faxing.
Required skills and qualifications
- Proven work experience as a Receptionist, Front Office Representative, or similar role.
- Proficiency in Microsoft Office Suite.
- Hands-on experience with office equipment, such as fax machines and printers.
- Professional attitude and appearance.
- Solid written and verbal communication skills.
- Ability to be resourceful and proactive when issues arise.
- Excellent organizational skills.
- Multitasking and time-management skills, with the ability to prioritize tasks.
- Customer service attitude.
- High school degree; additional certification in Office Management is a plus.
Preferred skills and qualifications
- Experience with administrative and clerical procedures.
- Ability to handle office equipment, such as telephone systems, printers, and fax machines.
Salary range
$12.65 - $22.27 per hour base salary (based on experience) + performance bonus.
Benefits
- 401(k) with company match
- Insurance including life, health, vision, and dental
- Paid time off
- Flexible work hours
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Authors
Thomas M. A.
A literature-lover by design and qualification, Thomas loves exploring different aspects of software and writing about the same.
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