Along with the other job roles prominent in the healthcare sectors, medical receptionist is also an unavoidable job role. The medical receptionist is important to any healthcare setting. On one hand, you are the first point of contact for patients.

On the other hand, you perform all the administrative duties that ensure the smooth functioning of the office. Drafting a resume that portrays not only good interpersonal skills but also excellent administration skills becomes crucial in acquiring the job. In this blog, we'll guide you through the steps in creating a medical receptionist resume that helps get noticed.

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How to Craft a Compelling Medical Receptionist Resume?

Start with a Compelling Objective

Writing a professional summary gives you a chance to make a great first impression to the recruiting team. It should be a brief statement that has highlighted qualifications and experience.

Example:

"Experienced medical receptionist with more than 4 years of administrative and front-desk experience in busy healthcare settings. Skilled in the management of patient appointments, medical records, and ensuring an excellent patient experience. Strong communications skills; previous experience working in high-pressure situations."

These few lines tell the recruiter that you're qualified and ready to perform for the position.

List Your Key Skills

As hiring managers are scanning through resumes with minimal time for this, putting the skills into separate sections will really make them stand out. Use bullets, including technical and soft skills relevant to the position.

Examples of skills:

Patient Scheduling
Medical Billing and Coding (if applicable)
Insurance Verification
Multiline Phone Systems
HIPAA Compliance
Appointment Coordination
EMR (Electronic Medical Records) Systems
Data Entry and Accuracy
Customer Service and Patient Care
Time Management and Organization

Note:

Be cautious with the skills you add because most ATSs look for the same keywords presented in the job description.

Highlight Your Experience

You'll have an experience section, where you should add information about your previous positions and what the actions brought in terms of more added benefit to the medical clinic. Use bullet points so your section is easy to read. Begin every sentence with action verbs.

Example: Medical Receptionist

ABC Family Clinic – New York, NY

June 2020 to date.

Registered, welcomed, and answered patients' questions. Ensured all the required documents and insurance details were complete and up-to-date.
Maintained and ensured that schedules accommodated more than 100 patients within a week.
Answered calls, received patient questions, and scheduled appointment follow-ups.
Processed insurance claims and applied billing procedures for patients; at times input data into the system correctly at 98%.
Kept patient's information within HIPAA laws and therefore kept their details confidential and private.

Tip: Wherever possible, be able to quantify your experience so others see the impact you've made in your previous roles. For example, if you are able to mention the number of patients you assist or by how much you have enhanced efficiency in an office, then your resume will look more credible.

Put Your Education and Certifications

A medical receptionist won't typically require advanced degrees, but it's still helpful to include all education in your resume. Make sure to include all certifications regarding the healthcare field-for example, medical coding or HIPAA compliance.

Example:

Education:

Associate's Degree in Healthcare Administration

XYZ Community College, 2018

Certifications:

HIPAA Certification

Course Completion: Medical Terminology

Medical Billing and Coding Certificate

Tailor Your Resume to Each Application

Although the temptation to use a blanket resume for all positions may be enticing, tailoring your resume for that one job posting may increase your chances at an interview. Read each job description closely and fashion your resume toward those skills and experiences relevant to that specific job posting.

Add a Cover Letter

A cover letter affords you the opportunity to elaborate upon your experience and let everyone in on why you would be perfect for the job. If a job posting doesn't require a cover letter, then sending one can work to set you apart from the competition.

Final Words

Follow the above steps, and I wish you good luck in creating a medical receptionist resume that shines with your qualifications and really makes an excellent impression before hiring managers. Be sure that you proofread your resume really well, and I especially make sure that there is no typo or grammatical error since the role calls for one to help be free of such errors in a receptionist role.

Medical Receptionist Resume