11+ Behavioural Interview Questions You Must Ask In An Interview (Best Answers Included)

The right candidate will sink or swim with a team. Being an employer, you want to make sure that this individual you're about to put on board is not only skilled but also fits your company's culture and values. This is where behavioural interview questions will step in as one of the most effective tools for understanding how candidates handled certain situations in the past and predicting their performance in the future.

In this article, we'll cover more than 11 must-ask behavioural interview questions and what to look for in their answers. To drive the point home, let's look at some of the stats on the importance of effective interviewing.

Behavioural Questions: Why does it matter?

A study by LinkedIn showed that while 63% of hiring managers believe that soft skills — like teamwork, communication, and problem-solving — are the most important factor for success on the job, 89% say they can't find people who possess those very skills. Adding to that fact, researchers at Leadership IQ reported that 46% of new hires will fail within the first 18 months. The number one reason? They lack the necessary interpersonal skills — not technical skills.

Knowing these statistics, it is clear that checking a candidate for behavioural traits in essence makes a hiring decision for long-term success. Now, let's get into the questions and the best responses you're looking for.

1. Can you describe a time when you had to manage a difficult project?

For employers, what to look for:

- Specificity: Look for candidates who provide detailed examples rather than vague statements.

- Problem-Solving Skills: Notice how they approached the challenge and the steps they took to overcome it.

- Outcome: Pay attention to the result and what they learned from the experience.

For candidates, the best answer:

In my previous organization, where I was assigned to lead a project with a very tight deadline. I started breaking down the project into small tasks and delegated them as per the strengths of the members of my team. We used to follow up daily on whether everything was okay. While a few unforeseen issues were raised on our project, we managed to finish it on time and even got praised by the client for how efficiently we performed. Using an AI answer generator can help prepare detailed and structured answers for such questions.

2. Tell me about a time when you had to work closely with someone whose personality was very different from yours.

For employers, what to look for:

- Interpersonal Skills: Ability to work well with diverse personalities.

- Adaptability: How they adjusted their approach to collaborate effectively.

- Conflict Resolution: How they handled disagreements or misunderstandings.

For candidates, the best answer:

I've had the chance to work with a very detail-oriented individual, while I'm more of a big-picture person. Initially, this caused some friction. I finally sat down and had a pretty open conversation with them about it. We agreed on a balanced approach that took both of our key strengths and as a result, the project was huge in its outcome of success.

Also read: Common Behavioural Interview Questions and Answers

3. Describe a time when you had to give constructive feedback. How did you go about it?

For employers, what to look for:

- Communication Skills: Clarity and tact in delivering feedback.

- Empathy: Understanding and consideration of the recipient's feelings.

- Effectiveness: The impact of the feedback on performance.

For candidates, the best answer:

I had to provide feedback to a team member who missed a deadline consistently. Setting apart a private meeting, I followed the 'sandwich' rule: I began with the high notes of their performance, went on to speak of what needed improvement, and ended with encouragement and support. This helped him feel appreciated and motivated to do better, which eventually saw his performance improve. Using a Paraphrasing tool can help refine the delivery of feedback effectively.

4. Can you provide an example of a goal you set and how you achieved it?

For employers, what to look for:

- Goal-Setting: Clear and realistic goals.

- Planning and Execution: Steps taken to achieve the goal.

- Persistence: Overcoming obstacles along the way.

For candidates, the best answer:

I set the goal: in six months, our social media engagement would increase by 30%. First, I looked at our current strategy and really zeroed in on what exactly needed revision. I put in a new content calendar and increased my engagement with our audience. I used analytics to keep track of progress. Within four months, we hit 35% — above our goal.

5. Tell me about a time when you had to learn something new quickly.

For employers, what to look for:

- Learning Agility: Ability to quickly grasp new concepts.

- Resourcefulness: How they sought out information and resources.

- Application: How they applied what they learned to achieve results.

For candidates, the best answer:

When our company adopted a new software system, I had to learn it quickly to train my team. I dedicated extra hours to studying the system, attended webinars, and reached out to the support team for clarification. Within a week, I was proficient and able to effectively train my team, ensuring a smooth transition.

When our company changed to a new software system, I had to learn it fast to train my team. I spent Extra hours studying the system; webinars became a great help in understanding the system, and I also called the support team to clarify things a lot of things. It took a week for me to be proficient and train my team effectively for a smooth transition.

6. Describe a situation where you had to make a tough decision. What was the outcome?

For employers, what to look for:

- Decision-Making Skills: Ability to weigh pros and cons.

- Leadership: Taking responsibility for the decision.

- Outcome: The result and any lessons learned.

For candidates, best answer:

I had to decide whether to go ahead with a struggling project or kill it. I assessed the costs against the benefits and consulted the stakeholders, so I decided to kill it. It was an arguably tough call, but this allowed us to redirect the resources to more productive and profitable projects. This really improved overall productivity.

7. Tell me about a time when you went above and beyond your job responsibilities.

For employers, what to look for:

- Initiative: Willingness to take on extra tasks.

- Commitment: Dedication to the company’s success.

- Impact: Positive outcomes resulting from their efforts.

For candidates, the best answer:

Having attended the final product launch, I felt that our marketing materials were below par. Not my job, but I had to spend late nights for a few days redrawing the material. Our launch turned out great, and my efforts were appreciated by the leadership team.

8. Can you share an example of how you handled a major change at work?

For employers, what to look for:

- Flexibility: Ability to adapt to change.

- Positive Attitude: Embracing rather than resisting change.

- Leadership: Guiding others through the transition.

For candidates, the best answer:

With the restructuring of my company, many of its processes changed. I adapted to the new system and took the initiative to help my team members understand and adjust to these changes. I organized training sessions for them and continued to follow up in order to make this transition smooth with less disturbance to productivity.

9. Describe a time when you had to deal with a difficult customer or client.

For employers, what to look for:

- Customer Service Skills: Patience and understanding.

- Problem-Solving: Finding solutions to satisfy the customer.

- Composure: Maintaining professionalism under pressure.

For candidates, best answer:

One of the customers was very angry due to a delayed order. I listened to him, apologized, and gave compensation in the form of a discount for the next purchase. Moreover, I expedited his current order. He liked my effort to fix the issue, and we got another loyal client.

Also read: Project Management Behavioural Interview Questions and Answers

10. Can you tell me about a time when you failed to meet a deadline? What did you learn?

For employers, what to look for:

- Accountability: Owning up to their mistakes.

- Learning Mindset: What they took away from the experience.

- Improvement: Steps taken to prevent future occurrences.

For candidates, best answer:

Once, I underestimated the time taken by the project and missed the deadline. I took full responsibility for the same, informed my manager about it, and worked extra hours to complete it. From this experience, I learned how to manage my time well and set more practical targets for completion in the future.

11. Give an example of a time you demonstrated leadership.

For employers, what to look for:

- Initiative: Stepping up when needed.

- Influence: Ability to motivate and guide others.

- Results: Positive outcomes from their leadership.

For candidates, the best answer:

When our team leader suddenly went out, I took a step forward. I held daily meetings, followed up with everybody, and helped others out if they needed it. With my guidance, we not only hit our deadlines but also were able to strengthen our workflow, which received explicit appreciation from upper management.

Conclusion

The right behavioural interview questions will enable you to understand a candidate's potential and how fit is he within your organization. Since the questions borrow from their past behaviours and specific examples, they can depict deeper insight into soft skills and how one can link real situations. Remember, the goal is to find candidates who not only possess the necessary technical skills but also align with your company's culture and values.

To help you generate the interview questions and answers for any job title and skill level in second, here's introducing HireQuotient's behavior interview questions generator! Leveraging tools like AI answer generator can help tailor responses efficiently.

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Effective interviewing is key to building a strong team, and these questions are a great starting point. Happy hiring!

Frequently Asked Questions: Behavioural Interview Questions

How to Answer Behavioural Interview Questions?

To answer behavioural interview questions effectively, use the STAR method (Situation, Task, Action, Result). Describe a specific situation you were in, the task you needed to accomplish, the action you took, and the result of your action. This structure helps you provide clear and concise answers that demonstrate your skills and experiences.

What are Behavioural Interview Questions?

Behavioural interview questions are questions that ask you to describe how you have handled situations in the past. They are designed to assess your skills, abilities, and fit for the role by exploring how you've behaved in previous work-related scenarios.

What are Behavioural Questions in a Job Interview?

Behavioural questions in a job interview are questions that focus on your past experiences to predict your future behavior in similar situations. These questions often start with phrases like "Tell me about a time when..." or "Give an example of..."

How to Handle Behavioural Interview Questions?

To handle behavioural interview questions, prepare by reflecting on your past experiences and identifying key examples that showcase your skills and achievements. Practice using the STAR method to structure your responses, and ensure your answers are relevant to the job you're applying for.

How to Answer Behavioural Questions in an Interview?

When answering behavioural questions in an interview, use the STAR method to provide a structured and comprehensive response. Focus on highlighting your role in the situation, the steps you took, and the positive outcome. Tailor your examples to match the skills and competencies required for the position.

What are Behavioural Questions in an Interview?

Behavioural questions in an interview are designed to assess how you've handled various situations in the past. These questions help employers understand your problem-solving skills, teamwork, leadership, and other relevant competencies.

How to Answer Behavioural-Based Interview Questions?

To answer behavioural-based interview questions, start by identifying the competency the question is targeting. Use the STAR method to structure your response, providing specific details about the situation, your role, the actions you took, and the results you achieved. Practice your answers to ensure they are concise and focused.

How to Prepare Behavioural Interview Questions?

To prepare for behavioural interview questions, review the job description and identify the key skills and competencies required. Reflect on your past experiences and choose examples that demonstrate your abilities in these areas. Practice using the STAR method to structure your responses, and consider practicing with a friend or mentor.

How to Answer Behavioural Questions in a Job Interview?

When answering behavioural questions in a job interview, use the STAR method to organize your response. Clearly describe the situation, the task or challenge, the actions you took, and the results. Ensure your examples are relevant to the job you're applying for and highlight your skills and accomplishments.

How to Ace Behavioural Interview Questions?

To ace behavioural interview questions, practice using the STAR method to structure your responses. Choose examples that showcase your skills and achievements, and tailor your answers to the job requirements. Practice delivering your responses confidently and concisely.

What are Behavioural-Based Interview Questions?

Behavioural-based interview questions are questions that focus on your past experiences to understand how you have handled various situations. These questions help employers assess your skills, competencies, and suitability for the role.

What are Behavioural Interview Questions?

Behavioural interview questions are questions that ask you to describe how you have handled specific situations in the past. They are used by employers to evaluate your problem-solving abilities, teamwork, leadership, and other relevant skills.

How to Prepare for Behavioural Interview Questions?

To prepare for behavioural interview questions, review the job description and identify the key competencies required. Reflect on your past experiences and choose examples that demonstrate your abilities in these areas. Practice using the STAR method to structure your responses, and consider conducting mock interviews to improve your delivery.

How to Answer Behavioural Interview Questions STAR?

To answer behavioural interview questions using the STAR method, structure your response as follows:

• Situation: Describe a specific situation you were involved in.
• Task: Explain the task you need to accomplish.
• Action: Detail the actions you took to address the situation.
• Result: Share the outcomes of your actions.

What are the Behavioural Questions in an Interview?

Behavioural questions in an interview are designed to assess how you have handled various situations in the past. These questions help employers understand your skills, competencies, and suitability for the role by exploring your past behavior in work-related scenarios.